Privacy Policy
Introduction
At https://close-brothers-motor-finance.dreamdwellings.net (henceforth referred to as “Close Brothers Motor Finance” or “we”), we are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of data in accordance with various international privacy laws, including but not limited to:
- Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
- Quebec Law 25 on the protection of personal information
- The General Data Protection Regulation (GDPR) of the European Union
- Brazil’s Lei Geral de Proteção de Dados (LGPD)
- California’s Consumer Privacy Act (CCPA/CPRA), California, USA
- Colorado’s Privacy Act (CPA)
- Utah’s Consumer Sales Privacy Act (UCPA)
- Connecticut’s ConnectiCut Data Protection Act (CTDPA)
- Virginia’s Consumer Data Protection Act (VCDPA)
- South Africa’s Protection of Personal Information Act (POPIA)
Scope
This policy covers all aspects of our online presence, including our website (https://close-brothers-motor-finance.dreamdwellings.net), mobile applications, online services, and products offered through these platforms. However, it is important to emphasize that this policy does not extend to external third-party platforms, applications, or services linked from our site, which have their own privacy policies governing data collection and usage.
Processing Activities
This Privacy Policy governs your interactions with us when:
- You use any of our applications or services as an authorized user.
- You visit any website associated with this Privacy Statement.
- You receive communication from us, such as newsletters, emails, phone calls, or text messages (SMS).
Personal Data Collection
We collect various categories of personal data to provide and improve our services:
- Account Information: This includes your user details, login credentials, and account settings.
- Payment Information: We process data related to payment methods, billing addresses, and transaction history for processing financial transactions.
- Financial Information: Details about your financial status and creditworthiness may be collected to assess loan eligibility.
- Purchase Information: Data regarding products or services you have purchased from us.
- Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and advertising IDs.
- Location Data: Information about your geographical location when using our location-based services.
- Feedback: We may collect comments, reviews, or other feedback you provide to enhance our products and services.
- Social Media Information: If you interact with us on social media platforms, we may access your public profile information.
- Product Information: Details about the products you show interest in or purchase from us.
We gather this data through direct user input, interactions with our systems, and automated technologies, including cookies and similar tracking tools. Additionally, third parties may share personal data with us for specific purposes, adhering to their respective privacy policies.
Cookies
Close Brothers Motor Finance uses cookies to enhance your online experience and improve analytics. Cookies are small text files stored on your browser that serve various functions:
- Strictly Necessary: These ensure basic functionalities of our website, such as login sessions and security checks.
- Preference: Cookies store user preferences, like language settings and display options.
- Analytics: They help us analyze site usage, track trends, and gather demographic data for marketing purposes.
Users can manage their cookie preferences through our Cookie Manager, allowing them to control which non-essential cookies are set.
Retention and Deletion
We retain personal data as necessary to fulfill the original purpose of collection or as required by law. Once the purpose has been met, we securely delete or anonymize the data to protect your privacy.
Security Measures
We have implemented robust organizational safeguards and security practices to protect your personal data:
- Encryption: We use encryption for data at rest and in transit to prevent unauthorized access.
- Access Control: Only authorized personnel with legitimate business reasons can access your information.
- Regular Audits: Our systems undergo regular security audits and updates to ensure ongoing protection.
Children’s Privacy
We do not knowingly collect personal data from children under the age of 18. If you are a parent or guardian concerned about our collection of child information, please contact us using the details provided below.
Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data:
- Access: The right to request access to and receive a copy of your personal data held by us.
- Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
- Erasure (Right to be Forgotten): Asking for the deletion of your data in certain circumstances.
- Restriction: Limiting the use or processing of your data under specific conditions.
- Portability: The right to receive a copy of your personal data in a structured, commonly used format.
- Objection: Objecting to the processing of your data for specific purposes.
- Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.
- Filing Appeals/Complaints: The right to file appeals or complaints with relevant supervisory authorities.
To exercise any of these rights, please contact our Data Privacy Team using the details provided in the “Contact Us” section below.
Changes to Policy
Close Brothers Motor Finance reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date. We encourage you to review this page periodically for the latest information.
Contact Information
For any inquiries, unsubscribe requests, data-related questions, or feedback, please contact us:
Email: [email protected]
Postal Address: Close Brothers Motor Finance, [Address], [City], [State/Province], [ZIP/Postal Code]
